The Next Shift

It transformed. Instead of unionized blue-collar men, today's working class is dominated by underpaid women in service jobs--especially health care. With recognition of this shift, Gabriel Winant argues, may come political clout.


Author: Gabriel Winant


ISBN: 9780674238091

Category: Business & Economics

Page: 352

View: 241

The American working class didn't disappear with the manufacturing economy. It transformed. Instead of unionized blue-collar men, today's working class is dominated by underpaid women in service jobs--especially health care. With recognition of this shift, Gabriel Winant argues, may come political clout.

A Force Like No Other

In this follow-up to his bestselling A Force Like No Other, Colin Breen brings together more compelling insider stories from RUC officers who served during the Troubles.


Author: Colin Breen

Publisher: Blackstaff Press

ISBN: 1780732384

Category: Biography & Autobiography

Page: 208

View: 131

In this follow-up to his bestselling A Force Like No Other, Colin Breen brings together more compelling insider stories from RUC officers who served during the Troubles. Includes stories about the IRA border campaign (1958-62), the Shankill Butchers murders and the 1987 Remembrance Day bombing in Enniskillen.

Be Your Customer s Hero

These are the teammates who work different shifts. No matter how the shifts are organized at your job, one of the most important things you can do to be a great teammate is to set the next shift up for success.


Author: Adam Toporek

Publisher: AMACOM

ISBN: 9780814449066

Category: Business & Economics

Page: 256

View: 910

Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prepare for the unexpected? How can customer service reps get the training and confidence required to tackle the unknown?In Be Your Customer’s Hero, internationally recognized customer service expert Adam Toporek provides the answers to preparing for the surprises awaiting the CSR. Through short, simple, actionable advice, in quick, easy-to-read chapters, this invaluable guide shows customer-facing CSRs how to:• Achieve the mindset required for Hero-ClassTM service• Understand the customer’s expectations--and exceed them• Develop powerful communication skills• Avoid the seven triggers guaranteed to set customers off• Handle difficult and even irrational customers with ease• And moreArmed with the tools and techniques in this invaluable resource, readers will have all they need to transform themselves into the heroes their customers need.

Third Shift Pact

A fresh sheet had been tucked military crisp on top of it, ready for the next body. Dr. Wilson checked his computer ... One of the assistants idly remarked that he had only three days left on his shift. “Lucky you,” the other assistant ...


Author: Hugh Howey

Publisher: Random House

ISBN: 9781448151653

Category: Fiction

Page: 213

View: 675

The incredible third part of Shift, the follow up to bestseller Wool. Donald has woken again. Because this time the impossible has happened. Someone has fled one of the silos. And she is still alive. Jimmy is a sixteen-year-old boy, and his home is being destroyed. A betrayal has led to one of the worst uprisings in history. Jimmy’s descent into ‘Solo’ is about to begin. With Jules about to meet Solo, Donald’s world is about to change for one final time. Will he obey the Order? Or will he risk everything to discover the truth?

Small Groups

The first is the association between the previous shift and the next shift, which is analogous to a main effect of prior history on future movement of the group. The significance of this effect signifies that movement toward or ...


Author: John M. Levine

Publisher: Psychology Press

ISBN: 9781135471408

Category: Psychology

Page: 568

View: 731

Research on small groups is highly diverse because investigators who study such groups vary in their disciplinary identifications, theoretical interests, and methodological preferences. The goal of this volume is to capture that diversity, and thereby convey the breadth and excitement of small group research by acquainting students with work on five fundamental aspects of groups. The volume also includes an introductory chapter by the editors which provides an overview of the history of and current state-of-the-art in the field. Together with introductions to each section, discussion questions and suggestions for further reading, make the volume ideal reading for senior undergraduate and graduate students interested in group dynamics.

A Radical Shift of Gravity

The next shift is coming sooner than anybody thought. Isolde has the date locked away, but she's confirmed it. What it was, but the Spacebound project's been accelerated. o == The prima oal was to have É'. in the next Fifteen years, ...


Author: Nick Tapalansky

Publisher: Top Shelf Productions

ISBN: 9781684068197

Category: Comics & Graphic Novels


View: 620

The world is changing. Gravity, a force everyone takes for granted, has begun to disappear. As a young journalist, Noah spends his days documenting the wondrous and terrifying shifts in the world around him. But Noah's life is changing, too. Falling in love and raising a rebellious daughter adds new meaning to life in this mysterious floating world. As he covers the invention of new sports, interviews experts, and even journeys into space, each experience shapes how Noah views the world and, in turn, his relationship with his family. And as his daughter grows older, Noah faces the challenge every parent dreads and dreams of: letting go. A Radical Shift of Gravity is a science-fiction fable: a graphic novel that explores the ties that bind a family together, the forces that threaten to pull them apart, and the quiet beauty of a world where everyone is floating away.


Nobody seemed to think much past the next shift. They looked forward to one ending and dreaded seeing another. It reminded him of Washington, where everyone he worked alongside hoped to make it to the next term even as they loathed ...


Author: Hugh Howey

Publisher: Random House

ISBN: 9781448150199

Category: Fiction

Page: 592

View: 782

The much anticipated prequel to bestseller Wool that takes us back to the beginnings of the silo. The full novel which brings together First, Second and Third Shift. 'The next Hunger Games' The Sunday Times 'An epic feat of imagination. You will live in this world.' Justin Cronin In a future less than fifty years away, the world is still as we know it. Time continues to tick by. The truth is that it is ticking away. A powerful few know what lies ahead. They are preparing for it. They are trying to protect us. They are setting us on a path from which we can never return. A path that will lead to destruction; a path that will take us below ground. The history of the silo is about to be written. Our future is about to begin.

The Night Shift

We had finished all the work and left at 05:55, a full sixty-five minutes before the next shift were due. We all congratulated Harry and urged him to request a formal change to the DROSS suite to accommodate his changes.


Author: Alan Morton


ISBN: 9781291773262

Category: Humor

Page: 170

View: 324

The Night Shift stories are about the relationships and adventures shared between a shift of four 1970s mainframe computer operators.

The Death Shift

Informed the next morning that the woman had complained, Genene asked her supervisor if she could speak with the patient. The supervisor told her she could not. Arriving early for her next shift, Genene approached the woman anyway.


Author: Peter Elkind

Publisher: Diversion Books

ISBN: 9781682301586

Category: True Crime

Page: 366

View: 517

The true story of a killer nurse whose crimes were hidden by a hospital for years. It’s 1980, and Genene Jones is working the 3 to 11 PM shift in the pediatric ICU in San Antonio's county hospital. As the weeks go by, infants under her care begin experiencing unexpected complications—and dying—in alarming numbers, prompting rumors that there is a murderer among the staff. Her eight-hour shift would come to be called “the death shift.” This strange epidemic would continue unabated for more than a year, before Jones is quietly sent off—with a good recommendation—to a rural pediatric clinic. There, eight children under her care mysteriously stopped breathing—and a 15-month-old baby girl died. In May 1984, Jones was finally arrested, leading to a trial that revealed not only her deeply disturbed mind and a willingness to kill, but a desire to play “God” with the lives of the children under her care. More shocking still was that the hospital had shredded records and remained silent about Jones’ horrific deeds, obscuring the full extent of her spree and prompting grieving parents to ask: Why? Elkind chronicles Jones’ rampage, her trials, and the chilling aftermath of one of the most horrific crimes in America, and turns his piercing gaze onto those responsible for its cover-up. It is a tale with special relevance today, as prosecutors, distraught parents, and victims’ advocates struggle to keep Jones behind bars. “A horrifying true-life medical thriller...”—Publishers Weekly “Gripping...A remarkable journalistic achievement!”—Newsweek “Murder, madness, and medicine...superb!”—Library Journal “Shocking...true crime reporting at its most compelling.”—Booklist

The BEST Shift of Your Life

Write one action you can take in the next week to give back. 10. Ultimately, how will you measure your success in effectively making a contribution? Congratulations! You are well on your way to consistently creating amazing shifts in ...


Author: Kathleen Wood

Publisher: iUniverse

ISBN: 059562670X

Category: Self-Help

Page: 128

View: 597

The Best Shifts of Your Life: The Restaurant Manager’s Guide for Success Outside the Restaurant! is a practical personal development book specifically designed to provide managers with a blueprint to advance their career and personal success. Managers will find this fast-paced and engaging book easy to relate to as it is based upon many of the practices and principles of successful restaurant operations. Do you want more from your life and don’t know where to start? Are you in the midst of career transition? Are you searching for your next step? Are you looking for clarity about your life’s direction? If you answered yes to any of these questions, The BEST Shift of Your Life is your book! Combining real-life experiences and practical steps, anyone at any stage of their life or career can make the shift to live a rich and rewarding life. The Opening Shift Understanding Your Shifts Today - The Golden Hour - Love, Like and Dislike Checklist - Timeframe Inventory The Mid-Shift Developing the Best Shift of Your Life - The Menu of Your Life - Clarifying Your Life’s Purpose - Creating a Life-Shift Plan The Closing Shift Delivering Your Best Shifts - Growing ROOTines for Success - Giving Back Action Plan Kathleen Wood, an expert growth strategist for leaders and businesses, shares her proven systems for creating the BEST Shifts of Your Life!