The Trusted Advisor 20th Anniversary Edition

In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world.

DOWNLOAD NOW »

Author: David H. Maister

Publisher: Free Press

ISBN: 9781982157104

Category: Business & Economics

Page: 336

View: 109

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors. In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters. This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

The Trusted Advisor 20th Anniversary Edition

Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors.

DOWNLOAD NOW »

Author: Charles H. Green

Publisher: Simon and Schuster

ISBN: 9780743205443

Category: Business & Economics

Page: 256

View: 450

Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors. In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.

The Trusted Advisor

Publisher Fact Sheet David Maister & two elite consultants deliver a dynamic must-read on how to earn & maintain clients' trust & negotiate successful business relationships in today's economy.

DOWNLOAD NOW »

Author: David H. Maister

Publisher: Simon and Schuster

ISBN: 9780743204149

Category: Business & Economics

Page: 240

View: 815

Publisher Fact Sheet David Maister & two elite consultants deliver a dynamic must-read on how to earn & maintain clients' trust & negotiate successful business relationships in today's economy.

Forum Journal

A National Trust Advisor Emeritus , and former Fulbright scholar and professor in Japan . Notes 3 Number 2 Columbus ... on the occasion of the 20th anniversary of the National Historic Preservation Act , as corroborated by Ms. Bisher .

DOWNLOAD NOW »

Author:

Publisher:

ISBN: UCSD:31822030115091

Category: Architecture

Page:

View: 545

Preservationists Debate the Recent Past

A National Trust Advisor Emeritus , and former Fulbright scholar and professor in Japan . Notes a METROPOLIAN 2dEx ... on the occasion of the 20th anniversary of the National Historic Preservation Act , as corroborated by Ms. Bisher .

DOWNLOAD NOW »

Author:

Publisher:

ISBN: UOM:39015064679163

Category:

Page:

View: 985

AgriScience

... and continues to be , a trusted advisor to agricultural organizations , governScott Lougheed ( AIT ) ments and universities . ... CCAA Celebrates 20th Anniversary Consulting Agrologists Offer Clients Assured Expertise.

DOWNLOAD NOW »

Author:

Publisher:

ISBN: CORNELL:31924063082360

Category: Agricultural innovations

Page: 402

View: 357

The Negotiations Advisor

DOWNLOAD NOW »

Author: Esther R. Strassman

Publisher:

ISBN: RUTGERS:39030024299598

Category: Collective bargaining

Page: 45

View: 494

Chess Review

On June 20th he will celebrate " friend of the court " he presented a careful brief his 76th birthday , and his ... 1907 , gives many details of interest as friend and trusted advisor of masters and ento those who would gauge his ...

DOWNLOAD NOW »

Author:

Publisher:

ISBN: UVA:X001329512

Category:

Page:

View: 832

Hispanic Link Weekly Report

The South and Northeast on the White House staff - a " loyal and trusted " advisor . ... to its primary founder , the late activist / educator The Zeisler Group stages a Latino concert with Fund hosts its 20th annual awards banquet .

DOWNLOAD NOW »

Author:

Publisher:

ISBN: UCSC:32106017097319

Category: Hispanic Americans

Page:

View: 831

The Well of Shades

Juliet Marillier continues the epic fantasy begun with The Dark Mirror, which Interzone called "A fascinating evocation of life in Pictish England and an emotional roller coaster of a story," with The Well of Shades: Book Three of The ...

DOWNLOAD NOW »

Author: Juliet Marillier

Publisher: Tor Fantasy

ISBN: 0765348772

Category: Fiction

Page: 640

View: 495

Juliet Marillier continues the epic fantasy begun with The Dark Mirror, which Interzone called: "A fascinating evocation of life in Pictish England and an emotional roller coaster of a story." King Bridei is a man with a mission. His wish to unite his kingdom seems almost within his grasp but there are forces working to undo his dream. He sends Faolan, his most trusted advisor (who is also a master assassin and spymaster) out into the world to ferret out the truth of who is friend and who is foe. Along the way Faolan will uncover many truths. Some may hold the key to Bridei's future. But more important, they may unlock the secrets that Faolan has held deep within his soul for decades. And offer him the chance of redemption.